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Privacy Policy

Effective Date: 20 February 2026  |  Last Updated: 20 February 2026

Neuravant AI Limited ("Neuravant", "we", "us") is the data controller for personal data processed through the NAIL platform and related services. We are committed to protecting your privacy and handling your data transparently and lawfully.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights under both the UK GDPR and Data Protection Act 2018 (for UK data subjects) and the EU General Data Protection Regulation (Regulation (EU) 2016/679) (for EU/EEA data subjects).

1. Data Controller

Neuravant AI Limited
Registered in England and Wales, Companies House No. 16071477
Registered office: Bedford House, North Bank, Peterborough, Cambridgeshire, PE6 7YY, United Kingdom
Email: privacy@neuravant.ai
ICO Registration Number: ZB registration pending — notification filed April 2026

1.1 EU Representative (Art. 27 GDPR)

For data subjects in the European Economic Area, our representative under Art. 27 GDPR is:
[EU Representative appointment in progress — updated on appointment, target Q2 2026]
Interim contact: privacy@neuravant.ai

1.2 Data Protection Officer

We have appointed a Data Protection lead reachable at privacy@neuravant.ai. A formal DPO will be designated where required by Art. 37 GDPR based on processing volumes.

2. Data We Collect

2.1 Account Data

Data Purpose Lawful Basis
Name, email address Account creation and communication Contract performance
Company name, role Subscription management Contract performance
Billing information Payment processing (via Stripe) Contract performance
Password (hashed) Account authentication Contract performance

2.2 Agent Audit Data

Data Purpose Lawful Basis
Agent endpoint URLs Running adversarial audits Contract performance
Agent system prompts Security analysis and classification Contract performance
Agent responses to audit scenarios Generating NAIL Rating Contract performance
Repository source code (Repo Analyser) Static risk assessment Contract performance
Behavioural telemetry (fingerprinting) Anomaly detection and monitoring Contract performance
Decision provenance chains Tamper-evident audit trail Contract performance

2.3 Usage Data

Data Purpose Lawful Basis
IP address, browser type Security and fraud prevention Legitimate interest
Pages visited, features used Service improvement Legitimate interest
API call logs Rate limiting and abuse prevention Legitimate interest

2.4 Marketing Data (optional)

Data Purpose Lawful Basis
Email address (newsletter signup) Marketing communications Consent
Event registration data Webinar and conference invitations Consent

3. How We Use Your Data

  • Provide the Service: Run audits, generate ratings, issue certifications, and facilitate insurance.
  • Improve the Service: Analyse usage patterns to improve audit accuracy, scoring algorithms, and user experience.
  • Research: Generate anonymised, aggregated statistical reports on AI agent safety trends. Individual Customers or Agents are never identifiable.
  • Communication: Send transactional emails (audit reports, billing confirmations), and, where you have consented, marketing communications.
  • Legal compliance: Respond to lawful requests from law enforcement or regulatory authorities.

4. Data Sharing

We do not sell your personal data. We share data only with:

Recipient Purpose Safeguards
Stripe, Inc. Payment processing PCI DSS Level 1 compliant
Google Cloud EMEA Ltd. (Ireland) Infrastructure — europe-west3 (Frankfurt) DPA; intra-EEA; see sub-processors
Cloudflare, Inc. CDN, DDoS, static hosting DPA; EU SCCs 2021/914; DPF certified
Insurance underwriting partners Underwriting and claims (only with your consent) Data processing agreement; FCA regulated
Professional advisors Legal, accounting, audit Professional duty of confidentiality

We will never share your raw Agent source code, system prompts, or audit responses with any third party except at your explicit written request.

5. Data Retention

Data Type Retention Period
Account data Duration of account + 2 years
Audit reports and ratings Duration of account + 3 years (regulatory retention)
Behavioural fingerprints Duration of monitoring subscription + 1 year
Decision provenance chains Duration of account + 5 years (insurance evidence)
Billing records 6 years (HMRC requirement)
Marketing consent records Until consent withdrawn + 1 year
Usage logs 90 days

6. Data Security

  • All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
  • Agent source code submitted via Repo Analyser is processed in ephemeral containers and deleted after analysis.
  • Access to production systems is restricted to authorised personnel with multi-factor authentication.
  • We conduct regular security assessments of our own infrastructure.
  • Decision provenance chains use SHA-256 hash chaining, making any tampering immediately detectable.

7. International Transfers

Customer data is primarily processed and stored within the European Economic Area — Google Cloud region europe-west3 (Frankfurt, Germany). See our Data Residency statement for the full map.

Where data is transferred to a jurisdiction outside the EEA/UK (for example, engineering support from our UK entity), we rely on:

  • UK → EEA: UK adequacy regulations (2021).
  • EEA → UK: European Commission adequacy decision for the UK (28 June 2021).
  • EEA → third country: EU Standard Contractual Clauses 2021/914 (Modules 2/3) with a Transfer Impact Assessment.
  • UK → third country: International Data Transfer Agreement or UK Addendum to EU SCCs.

Copies of executed SCCs are available on request from legal@neuravant.ai.

8. Your Rights

Under the UK GDPR, you have the right to:

Right Description
Access Request a copy of the personal data we hold about you
Rectification Request correction of inaccurate or incomplete data
Erasure Request deletion of your data (subject to legal retention requirements)
Restriction Request that we limit processing of your data
Data Portability Receive your data in a structured, machine-readable format
Objection Object to processing based on legitimate interest
Withdraw Consent Withdraw marketing / analytics consent at any time
Automated decision-making (Art. 22) Not to be subject to a decision based solely on automated processing that produces legal effects. Neuravant does not make such decisions about you; NAIL Ratings are advisory tools for human decision-makers.

To exercise any of these rights, email privacy@neuravant.ai. We will respond within one month (Art. 12(3) GDPR), extendable by a further two months for complex requests. EU data subjects may address our Art. 27 representative directly — see Section 1.1.

9. Cookies

We use the following cookies:

Cookie Type Purpose Duration
session_id Essential Authentication session Session
csrf_token Essential Security (CSRF protection) Session
preferences Functional User preferences (theme, language) 1 year
analytics_id Analytics Anonymous usage statistics 1 year

Essential cookies are required for the Service to function. Analytics cookies are only set with your consent.

10. Children

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification at least 14 days before they take effect. The "Last Updated" date at the top of this page indicates the most recent revision.

12. Complaints & Supervisory Authorities

You have the right to lodge a complaint with a supervisory authority. You may contact the authority of your habitual residence, place of work, or place of the alleged infringement.

JurisdictionAuthorityWebsite
United KingdomInformation Commissioner's Office (ICO)ico.org.uk
GermanyBundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)bfdi.bund.de
FranceCommission Nationale de l'Informatique et des Libertés (CNIL)cnil.fr
SpainAgencia Española de Protección de Datos (AEPD)aepd.es
IrelandData Protection Commission (DPC)dataprotection.ie
Other EEASee EDPB member listedpb.europa.eu

You may also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

13. Contact Us

Neuravant AI Limited — Data Protection
Email: privacy@neuravant.ai
Website: neuravant.ai

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Neuravant AI Limited
Registered in England & Wales
Company No. 16071477
VAT: GB 000000000 (pending)
Registered office:
Bedford House, North Bank,
Peterborough, Cambridgeshire, PE6 7YY, United Kingdom
Legal & Compliance
Privacy Policy
Terms of Service
Legal Notice / Impressum
Data Processing Agreement
Sub-processors
Data Residency
Certification Agreement
Contact & Rights
General: team@neuravant.ai
Privacy (DSR): privacy@neuravant.ai
Security: security@neuravant.ai
Legal: legal@neuravant.ai
EU Art. 27 Representative:
[To be appointed — contact privacy@neuravant.ai]
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© 2024–2026 Neuravant AI Limited. All rights reserved. AI Agent Cover is subject to FCA authorisation and underwriting approval. Indicative pricing shown is not a contract of cover. Neuravant AI processes personal data under the UK GDPR, DPA 2018, and EU GDPR (Regulation 2016/679). ICO registration: pending · BfDI / CNIL / AEPD supervisory authorities listed in our Privacy Policy.